Corporate Chinese Training
On-site or at-home corporate training in Mandarin & Cantonese.
Service Description
Tailored corporate language training to meet your business needs, available on-site or at the employee's home.
Cancellation Policy
Group Class Booking Policy 1. **Class Size and Duration:** - Minimum of 2 students to start. - If only one person signs up, the class duration will be shortened to 45 minutes. 2. **Prorated Fees for New Students:** - New students joining an ongoing class will pay a prorated fee based on the remaining hours. - Example: If a student joins after 10 classes (10 hours) in a 32-hour course, they will pay for the remaining 22 hours at HKD 200 per hour. 3. **Catch-Up Options for New Students:** - Private Lessons: Discounted rate of HKD 350 per hour, available only to group class students. Regular private lesson rate is HKD 450 per hour with a minimum purchase of 8 hours. - Group Catch-Up Sessions: HKD 200 per hour, divided among participants. 4. **No Make-Up Classes for Missed Sessions:** - No free make-up classes for missed group sessions. - Private make-up lessons available at a discounted rate of HKD 350 per hour. Private lessons follow a 24-hour cancellation policy. If a session is cancelled less than 24 hours in advance, the full lesson fee will be charged. 5. **Booking Modifications and Cancellations:** - No modifications or refunds unless a written notice is served 2 weeks in advance. 6. **No Refunds for Non-Attendance:** - All payments are non-refundable in cases of dropouts, extended leave, or other forms of non-attendance. 7. **Late Arrival and Absence Policy:** - Students arriving more than 30 minutes late without prior notice will be considered absent for the day. - Students absent for 3 days or more without notice will be presumed to have discontinued. 8. **Rescheduling Due to Weather or Public Holidays:** - Classes rescheduled for Typhoon 8 or Black Rainstorm warnings. - Free make-up classes for public holidays. 9. **Materials and Preparation:** - Free PDF materials are provided. - Physical books and additional materials will be purchased on behalf of the student. The cost will be invoiced separately, typically ranging from HKD 100 to HKD 200 per item. 10. **Discounts:** - 10% discount if paying for the full course duration in advance. This applies to all group classes, regardless of the total hours required to complete the course.
Contact Details
On Hing Mansion, Queen's Road East, Wan Chai, Hong Kong
+852 51776613
aileen@mandarintutorhk.com