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Terms and Conditions

General Policies

  • Feedback and Reviews: We may ask you for a Google review after your lesson. Your feedback is highly appreciated but completely optional.

  • Photos and Recordings: We may take photos or record lessons for promotional purposes. By attending, you consent to this unless you inform us otherwise. We respect your privacy, and you can opt-out at any time.

Trial Lesson Policy

  • Fee: HKD 200 per hour.

  • Booking: Available via our website, contact form, or email. Confirmation email sent upon booking.

  • Transportation Time: Allow up to 1 hour for travel between lessons.

  • Cancellation: Must be made at least 24 hours in advance to avoid forfeiture of the fee.

  • Rescheduling: Contact us at least 24 hours before your appointment.

  • Punctuality: Arrive on time; delays will shorten the lesson duration.

  • Preparedness: Bring specific topics or questions to maximize your lesson.

Private Lesson Policy

  • Booking and Payment: HKD 500 per hour (HK-wide), HKD 400 per hour (Wan Chai), and HKD 450 per hour (Online).

  • Discounted Rate for Group Class Students: HKD 350 per hour.

  • Cancellation: 24 hours in advance to reschedule without a fee.

  • Rescheduling: 24 hours before the scheduled lesson.

  • No Refunds: Payments are non-refundable.

  • Late Arrival Policy: Lessons start and end at the scheduled times.

  • Materials and Preparation: Free PDF materials provided; additional materials invoiced separately.

Group Class Policy

  • Class Size and Duration: Minimum of 2 students to start; 45 minutes if only one person signs up.

  • Prorated Fees: Based on remaining hours for new students.

  • Catch-Up Options: Private lessons at HKD 350/hour, group catch-up sessions at HKD 200/hour, and free self-study materials.

  • No Make-Up Classes: Private make-up lessons at HKD 350/hour.

  • Booking Modifications and Cancellations: 2 weeks in advance with a HKD 600 admin fee.

  • No Refunds for Non-Attendance: Payments are non-refundable.

  • Late Arrival and Absence Policy: More than 30 minutes late or 3 consecutive absences without notice will be considered a discontinuation.

  • Rescheduling Due to Weather or Public Holidays: Classes rescheduled for Typhoon 8 or Black Rainstorm warnings; free make-up classes for public holidays.

  • Materials and Preparation: Free PDF materials; additional costs invoiced separately.

  • Discounts: 10% discount for full course payment in advance.

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